In its 1st edition, the LSS Primer contains 650 pages and 400 questions and answers.
Digital Material is also available Click Here to go to our digitals page.
I. Lean Six Sigma Overview
- LSS Body of Knowledge
- Glossary
II. Lean Six Sigma Goals
- Value of Lean Six Sigma
- Origins of Six Sigma & Lean
- Lean Pioneers
- Quality & Six Sigma Gurus
- Organizational Leadership
- Metrics and Goals
- References
III. LSS Project Management
- Linking Projects to Goals
- Problem Solving Methodologies
- Project Selection
- Stakeholder Analysis
- Customer Data
- QFD
- Benchmarking
- Risk Analysis
- Project Management Techniques
- Plan Elements
- Planning Tools
- Project Documentation
- References
IV. Team Organization & Dynamics
- Initiating Teams
- Team Roles
- Team Stages
- Team Dynamics
- Conflict Resolution
- Team Tools
- Performance Evaluation
- References
V. Defining Opportunities
- Project Charter
- A3 Report
- Definition Tools
- Affinity Diagrams
- Cause-and-Effect Diagrams
- Pareto Diagrams
- Customer Inputs
- Lean Thinking
- Cycle Time Reduction
- Value Stream Mapping
- Process Mapping
- Spaghetti Diagrams
- ISO Standards
- References
VI. Measurement Techniques
- Process Analysis
- Work Instructions
- Takt Time
- LSS Metrics
- Data Collection
- Collection Methods
- Measurement Scales
- Measurement Systems
- Measurement Terms
- Repeatability & Reproducibility
- Process Capability Analysis
- Normal Distribution
- Process Capability
- Capability Indices
- References
VII. Analysis Techniques
- Seven Classical Wastes
- Variable Relationships
- Multi-Vari Analysis
- Linear Correlation
- Hypothesis Testing
- Basic Concepts
- Point & Interval Estimates
- Means Tests
- Z Test
- t Test
- Paired t Test
- p Test
- Variance Tests
- Chi-Square Test
- F Test
- Anova
- Root Cause Analysis
- References
VIII. Improvement Techniques
- Eliminating Wastes
- 5S
- Kanban (Pull)
- Poka-Yoke
- Setup Reduction
- Flow Improvement
- Quick Response Mfg
- Kaizen
- Theory of Constraints
- Design of Experiments
- Implementing & Validating Solutions
- Measurement System Reanalysis
- References
IX. Control Concepts
- Quality Controls
- Control Plans
- Control Charts
- Total Productive Maintenance
- Visual Systems
- Standard Work
- Training Requirements
- References
X. Design Improvement
- DFSS/IDOV/DMADV
- QFD-Design
- Robust Design
- FMECA/FMEA
- DFX
- TRIZ
- Systematic Design
- Creative Design
- References
XI. Case Studies
- QCI Spaghetti
- Software License Improvement
- LSS at Ludovico
- Lean in Service
- Medical Center A3
- Attacking it Problems
- Columbus Regional Hospital Examples
XII. Appendix/Index
- Tables
- Index
- Answers
View a Sample LSS Instructor PDF Section
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