*ASQ Certified Quality Technician (CQT) Body of Knowledge Map 2018 – 2024, effective November 1, 2024
Digital Material is also available Click Here to go to our digitals page.
I. Certification Overview
- Certified Quality Technician Exam
- CQT Body of Knowledge
- Comparison: CQT BOK & Primer
II. Quality Concepts
- Quality Overview
- Customers & Suppliers
- Quality Principles
- Quality Standards
- Cost of Quality
III. Quality Tools
- Problem Solving Steps
- Cause and Effect Diagrams
- Flow Charts
- Data Types
- Checksheets
- Pareto Diagrams
- Scatter Diagrams
- Control/Run Charts
- Histograms
- Six Sigma
- Lean Concepts
- Continuous Improvement
- ASQ Code of Ethics
IV. Basic Statistics
- General Concepts
- Terminology
- Frequency Distributions
- Calculations
- Central Tendency
- Measures of Dispersion
- Confidence Levels
- Confidence Limits
- Probability
V. Control Charts
- Introduction
- Control Limits vs Specification Limits
- Variables Charts
- Attribute Charts
- Common & Special Cause Variation
- Process Capability
- Data Plotting
VI. Metrology
- Hand Tools
- Gages
- Optical Tools
- Coordinate Measuring Machines
- Electronic Measuring Equipment
- Weights, Balances and Scales
- Hardness Testing Equipment
- Surface Plates
- Surface Analyzers
- Force Measurement Tools
- Angle Measurement Tools
- Color Measurement Tools
- Metrology Summary
VII. Calibration
- Introduction
- Control & Maintenance of M&TE
- Customer Supplied M&TE
- Calibration Intervals
- Calibration Error
- Hierarchy of Standards
VIII. Blueprint Reading
- Blueprint Components
- GD&T Terminology
- Blueprint & GD&T Definitions
- Defect/characteristic Classification
IX. Inspection & Sampling
- Inspection Concepts
- Inspection Introduction
- Types of Measurement
- Gage Selection
- Measurement Terms
- Rounding Rules
- Measurement Conversions
- Inspection Points
- Inspection Error
- Product Traceability
- COC and COA
- Inspection & Sampling Definitions
- Testing Techniques
- NDT Techniques
- Destructive Testing
- Other Testing Techniques
- Sampling
- Characteristics
- Sampling Types
- Use of Major Plans
- Nonconforming Material
- Identifying and Segregating
- Material Review Process
X. Quality Audits
- Introduction
- Audit Types
- Audit Components
- Auditing Tools
- Audit Communication
XI. Corrective & Preventive Action
- Risk Management
- Risk Identification
- Risk Mitigation
- Risk Management Program
- Risk Assessment
- SPC
- Process Improvement
- Root Cause Analysis
- FMEA/FMECA
- Corrective Action
- Corrective Action Procedures
- Preventive Action
- Mistake Proofing
XII. Appendix
- Tables
- Conversion Chart
- Name Index
- Subject Index
- Question Answers
View a Sample CQT Instructor PDF Section Note the CQT Instructor PDF may not be edited or printed.
The following information is provided by the American Society for Quality (ASQ):
The Certified Quality Technician is a paraprofessional who, in support of and under the direction of quality engineers or supervisors, analyzes and solves quality problems, prepares inspection plans and instructions, selects sampling plan applications, prepares procedures, trains inspectors, performs audits, analyzes quality costs and other quality data, and applies fundamental statistical methods for process control.
DIGITAL materials are licensed for use on one computer for a period of two years. The file contents cannot be printed or copied. The files are compatible with Windows 10 and 11 only. Installation of the Viewer software requires Administrator rights. The Viewer requires access to the internet at an interval of every 14 days. The license and file access fee is non-refundable. Digital files cannot be installed on a Server, Mac, virtual computer, or viewed via a thin client.
Please note that Digital products are not available for immediate download. Information for installation of the Viewer and file download links will be sent via e-mail normally by the next business day, Monday to Friday, excluding holidays.