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Lean Six Sigma Primer
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In its 1st edition, the LSS Primer contains 650 pages and 400 questions and answers.
Digital Material is also available Click Here to go to our digitals page.

LSS Table of Contents

I.   Lean Six Sigma Overview
     LSS Body of Knowledge
     Glossary

II.  Lean Six Sigma Goals
Value of Lean Six Sigma
Origins of Six Sigma & Lean
Lean Pioneers
Quality & Six Sigma Gurus
Organizational Leadership
Metrics and Goals
References

III. LSS Project Management
Linking Projects to Goals
Problem Solving Methodologies
Project Selection
Stakeholder Analysis
Customer Data
QFD
Benchmarking
Risk Analysis
Project Management Techniques
Plan Elements
Planning Tools
Project Documentation
References

IV.  Team Organization & Dynamics
Initiating Teams
Team Roles
Team Stages
Team Dynamics
Conflict Resolution
Team Tools
Performance Evaluation
References

V.  Defining Opportunities
Project Charter
A3 Report
Definition Tools
Affinity Diagrams
Cause-and-Effect Diagrams
Pareto Diagrams
Customer Inputs
Lean Thinking
Cycle Time Reduction
Value Stream Mapping
Process Mapping
Spaghetti Diagrams
References

VI.  Measurement Techniques
Process Analysis
Work Instructions
Takt Time
LSS Metrics
Data Collection
Collection Methods
Measurement Scales
Measurement Systems
Measurement Terms
Repeatability & Reproducibility
Process Capability Analysis
Normal Distribution
Process Capability
Capability Indices
References

VII.  Analysis Techniques
Seven Classical Wastes
Variable Relationships
Multi-Vari Analysis
Linear Correlation
Hypothesis Testing
Basic Concepts
Point & Interval Estimates
Means Tests
Z Test
t Test
Paired t Test
p Test
Variance Tests
Chi-Square Test
F Test
Anova
Root Cause Analysis
References

VIII. Improvement Techniques
Eliminating Wastes
5s
Kanban (Pull)
Poka-Yoke
Setup Reduction
Flow Improvement
Quick Response Mfg
Kaizen
Theory of Constraints
Design of Experiments
Implementing & Validating Solutions
Measurement System Reanalysis
References

IX. Control Concepts
Quality Controls
Control Plans
Control Charts
Total Productive Maintenance
Visual Systems
Standard Work
Training Requirements
References

X.  Design Improvement
DFSS/IDOV/DMADV
QFD-Design
Robust Design
FMECA/FMEA
DFX
TRIZ
Systematic Design
Creative Design
References

XI.  Manufacturing and Service Case Studies
QCI Spaghetti 
Software License Improvement
LSS at Ludovico
Lean in Service
Medical Center A3
Attacking it Problems
Columbus Regional Hospital Examples

XII. Appendix
Tables
Index
Answers



View Primer Sample Section

View Solutions Sample Section

View a Sample LSS Instructor PDF Section

Note the LSS Instructor PDF may not be edited or printed.

DIGITAL materials are licensed for use on one computer for a period of two years. The file contents cannot be printed or copied.  The files are compatible with Windows XP, Vista, Windows 7 and Windows 8 only. Installation of the Viewer software requires Administrator rights. The Viewer requires access to the internet at an interval of every 14 days. The license and file access fee is non-refundable. Digital files cannot be installed on a Server, Mac, virtual computer, or viewed via a thin client.

Please note that Digital products are not available for immediate download. Information for installation of the Viewer and file download links will be sent via e-mail normally by the next business day, Monday to Friday, excluding holidays.

 



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