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2014 CSSYB Primer contains 324 pages and 400 questions and answers. CD Rom contains 1000 Questions.
Digital Material is also available Click Here to go to our digitals page.

Test Primer Table of Contents

I. Certification Overview

  • CSSYB Exam
  • CSSYB Body of Knowledge
  • Bloom’s Taxonomy

II. Six Sigma Fundamentals

  • Six Sigma Principles
  • Lean Principles
  • Lean Glossary
  • Roles and Responsibilities
  • Quality Tools
  • DMAIC Process
  • Pareto Charts
  • Cause & Effect Diagrams
  • Flow Charts
  • Run Charts
  • Check Sheets
  • Scatter Diagrams
  • Histograms
  • Six Sigma Metrics
  • COPQ

III. Team Basics

  • Types of Teams
  • Team Development Stages
  • Decision Makin Tools
  • Brainstorming
  • Nominal Group Technique
  • Multivoting
  • Common Team Problems
  • Communication Methods

IV. Define Phase

  • Project Identification
  • Voice of Customer
  • Project Selection
  • Stakeholder Analysis
  • Process Inputs and Outputs
  • Project Management Basics
  • Project Charter
  • Communication Plan
  • Project Planning
  • Project Management Tools
  • Phase Reviews

V. Measure Phase

  • Basic Statistics
  • Data Collection
  • Data Collection Plans
  • Qualitative & Quantitative Data
  • Data Collection Techniques
  • Measurement System Analysis
  • MSA Terms
  • GAGE R & R

VI. Analysis Phase

  • Process Analysis Tools
  • 5S
  • Standard Work
  • FMEA
  • FMEA Types
  • Root Cause Analysis
  • 5 Why´s
  • Process Mapping
  • Force Field Analysis
  • Matrix Charts
  • Data Analysis
  • Basic Distribution
  • BINOMIAL Distribution
  • NORMAL Distribution
  • COMMON & Special Cause Variation
  • Correlation & Regression
  • Hypothesis Testing

VII. Improve & Control Phases

  • Improvement Techniques
  • Kaizen / Kaizen Blitz
  • PDCA
  • PDSA
  • Cost-Benefit Analysis
  • Control Tools & Documentation
  • Control Plan
  • Lean Control Tools
  • Control Charts
  • Document Control

VIII. Appendix / Tables

  • Index
  • Answers


View a Sample Section of Primer

Solutions Text Sample

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