In its 4th edition, the CSSGB Primer contains 610 pages and 400 questions and answers.
Digital Material is also available Click Here to go to our digitals page.
I. Certification Overview
- CSSGB Exam
- CSSGB Body of Knowledge
II. Six Sigma Goals
- Value of Six Sigma
- Origins of Six Sigma
- Goals and Projects
- Organizational Drivers
III. Lean & DFSS
- Lean Principles
- Lean Concepts and Tools
- Non-Value-Added Activities
- Design for Six Sigma (DFSS)
- DFSS Road Maps
- FMEA
- FMEA Varieties
IV. Define - Teams & Customers
- Team Performance
- Team Stages & Dynamics
- Team Roles & Responsibilities
- Team Tools
- Team Communications
- Voice of the Customer
- Customer Identification
- Customer Data
- Customer Requirements
V. Define - Projects, Tools & Results
- Project Identification
- Project Selection
- Project Management Basics
- Project Charter
- Project Scope
- Project Metrics
- Project Planning Tools
- Project Documentation
- Project Risk Analysis
- Project Closure
- Management and Planning Tools
- Business Results for Projects
- Process Performance
- Process Elements
- Communicaiton Techniques
- Benchmarking
- Process Inputs & Outputs
- Owners & Stakeholders
VI. Measure - Data & Process Analysis
- Process Analysis and Documentation
- Collecting & Summarizing Data
- Collecting and Summarizing Data
- Data Types
- Data Collection Methods
- Descriptive Statistics
- Graphical Methods
VII. Measure - Probability & Statistics
- Probability and Statistics
- Basic Concepts
- Central Limit Theorem
- Stastical Distributions
- Binomial Distribution
- Poisson Distribution
- Normal Distribution
- Chi-square Distribution
- Student’s t Distribution
- F Distribution
VIII. Measure - Capability & Measurement
- Measurement System Analysis
- Process Capability and Performance
- Process Capability Studies
- Process Performance vs. Spec
- Process Capability Indices
- Short-term vs. Long-term Capability
IX. Analyze
- Exploratory Data Analysis
- Multi-vari Studies
- Correlation and Regression
- Hypothesis Testing
- Basic Concepts
- Point & Interval Estimation
- Major Tests
- Paired-comparison Tests
- Single-Factor ANOVA
- Chi-square
X. Improvement Techniques
- Design of Experiments (DOE)
- Introduction
- Basic Terms
- Graphs & Plots
- Root Cause Analysis
- Lean Tools
- Waste Elimination
- Cycle Time Reduction
- Kaizen
XI. Control Concepts
- Statistical Process Control (SPC)
- Objectives and Benefits
- Rational Subgrouping
- Application of Control Charts
- Variable Charts
- Attribute Charts
- Analysis of Control Charts
- Control Plans
- Lean Control Tools
- TPM
- Visual Factory
- Kanban Pull Systems
XII. Appendix/Index
- Index
- Answers
View a Sample CSSGB Instructor PDF Section Note the CSSBB Instructor PDF may not be edited or printed.
The following information is provided by the American Society for Quality (ASQ):
The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes.
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